La communication non verbale

Competency B: Communicate Ideas and Information
Task Group B1: Interact with others
Level: 2

At this level, learners: Initiate and maintain interactions with one or more persons to discuss, explain, or exchange information and opinions

Performance Descriptors

The learner:

• Shows an awareness of factors that affect interactions, such as differences in opinions and ideas, and social, linguistic, and cultural differences
• Demonstrates some ability to use tone appropriately
• Uses strategies to maintain communication, such as encouraging responses from others and asking questions
• Speaks or signs clearly in a focused and organized way
• Rephrases to confirm or increase understanding
• Uses and interprets non-verbal cues (e.g. body language, facial expressions, gestures)

Task Descriptors

• Scope of task is clearly defined
• Involves one or more persons
• Can vary in length
• Addresses a familiar or unfamiliar audience
• May include unfamiliar elements (e.g. vocabulary, context, topic)
• Has a clear, well-defined purpose
• Is informal

Interaction Types:

• Share ideas and information
• Exchange opinions
• Explain and discuss ideas

ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – B1.2

Competency B: Communicate Ideas and Information
Task Group B3: Complete and create documents
Level: 2
At this level, learners: Use layout to determine where to make entries in simple documents

Performance Descriptors

The learner:

• May draw on additional simple sources, such as a list

To complete documents, the learner:

• Uses layout to determine where to make entries
• Begins to make some inferences to decide what information is needed, where and how to enter the information
• Makes entries using a limited range of vocabulary
• Follows instructions on documents

To create documents, the learner:

• Follows conventions to display information in simple documents (e.g. use of font, colour, shading, bulleted lists)
• Sorts entries into categories
• Displays one or two categories of information organized according to content to be presented
• Identifies parts of documents using titles, row and column headings, and labels

Task Indicators

• Scope of task is clearly defined
• Involves one document up to two pages in length
• Has a simple format
• Requires multiple entries
• May contain entry fields that are not clearly labeled
• May include unfamiliar elements (e.g. vocabulary, context, topic)
• Documents at this level may require entering a paragraph or more of text

Examples:

• Forms
• Tables
• Hand-drawn maps
• Floor plans

ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – B3.2

Competency F: Engage With Others
The following performance descriptors are not organized by levels; however, descriptors have been provided because they are indicators of learners’ readiness to make successful transitions.

Performance Descriptors

Collaboration:
The learner:

• Understands one’s role; seeks clarification as required
• Recognizes roles of others
• Acknowledges/identifies responsibilities
• Accepts one’s share of responsibilities
• Acknowledges and accepts others’ perspectives
• Adapts behaviour to the demands of the situation
• Shows an awareness of group dynamics
• Meets group expectations (e.g. is prepared to participate, meets deadlines)
• Demonstrates tolerance and flexibility
• Demonstrates a willingness to help others
• Makes contributions that take into account one’s strengths and limitations

Conflict Resolution:
The learner:

• Recognizes areas of agreement and disagreement
• Identifies options for resolving disagreements
• Contributes to finding a mutually agreeable resolution
• Takes actions to resolve the conflict

ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – F