Automotive Invoice for Service

Competency B: Communicate Ideas and Information
Task Group B3: Complete and create documents
Level: 3
At this level, learners: Create more complex documents to sort, display, and organize information

Performance Descriptors
The learner:

• Draws from multiple sources as required (e.g. other documents and texts)
• Manages unfamiliar elements (e.g. vocabulary, context, topic) to complete the task

To complete documents, the learner:

• Uses layout to determine where to make entries
• Makes inferences to decide what, where, and how to enter information

To create documents, the learner:

• Follows conventions to display information in more complex documents (e.g. use of abbreviations, symbols)
• Sorts entries into categories and subcategories
• Displays many categories of information
• Organizes information in a variety of ways
• Identifies parts of documents using titles, row and column headings, sub-headings, and labels

Task Descriptors

• Scope of task may not be clearly defined
• May involve more than one document; documents can vary in length
• Uses a somewhat complex format
• Requires multiple entries
• Contains entry fields that are not clearly labeled
• Contains sub-headings or subparts
• May include unfamiliar elements (e.g. vocabulary, context, topic)
• May contain specialized vocabulary
• Documents at this level may require entering a paragraph or more of text

Examples:

• Forms
• Tables
• Timelines
• Flow charts

ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – B3.3

Competency C: Understand and Use Numbers
Task Group C1: Manage money
Level: 2
At this level, learners: Make low-level inferences to calculate costs and expenses that may include rates such as taxes and discounts

Performance Descriptors

The learner:

• Calculates using numbers expressed as whole numbers, fractions, decimals, percentages, and integers
• Calculates percentages
• Interprets and applies rates (e.g. $/kg, $/l)
• Chooses and performs required operation(s); may make inferences to identify required operation(s)
• Selects appropriate steps to reach solutions
• Represents costs and rates using monetary symbols, decimals, and percentages
• Makes simple estimates
• Interprets, represents, and converts amounts using whole numbers, decimals, percentages, ratios, and simple, common fractions (e.g. ½, ¼)
• Uses strategies to check accuracy (e.g. estimating, using a calculator, repeating a calculation, using the reverse operation)

Task Descriptors

• Scope of task is clearly defined
• May include unfamiliar elements (e.g. context, content)
• Requires the use of rates, or requires two or more operations, where operations are easily inferred
• Requires up to a few steps to complete
• May be completed in more than one way
• May involve one document, such as a table
• May require converting between whole numbers, fractions, decimals, ratios, and percentages

ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – C1.2

Competency D: Use Digital Technology
Level: 3
At this level, learners: Experiment and problem-solve to perform multi-step digital tasks

Performance Descriptors
The learner:

• Experiments and problem- solves to achieve the desired results
• Manages unfamiliar elements (e.g. vocabulary, context, topic) to complete tasks
• Makes inferences to interpret icons and text
• Selects appropriate software when required by the task
• Identifies sources, evaluates and integrates information
• Customizes software interfaces (e.g. toolbar, homepage settings)
• Performs advanced searches (e.g. refines search terms, uses advanced search features, cross-refers between websites)

Task Descriptors

• Scope of task may not be clearly defined
• May include unfamiliar elements (e.g. vocabulary, context, topic)
• Requires multiple steps to complete
• Requires the use of a wide range of features and options
• Has many options to complete; may not have a set procedure
• Uses a somewhat complex format
• May contain extended text, icons, or both
• Text and icons required to complete tasks may require interpretation
• May contain distracting information
• May contain specialized vocabulary
• Interface offers a variety of options through menus

ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – D.3