Total a Service Order/Invoice

Competency A: Find and Use Information
Task Group A2: Interpret documents
Level: 2
At this level, learners: Interpret simple documents to locate and connect information

Performance Descriptors
The learner:

• Performs limited searches using one or two search criteria
• Extracts information from tables and forms
• Locates information in simple graphs and maps
• Uses layout to locate information
• Makes connections between parts of documents
• Makes low-level inferences
• Begins to identify sources and evaluate information

Task Descriptors

• Scope of task is clearly defined
• Involves one document
• Uses a simple format
• Displays a limited amount of information
• Is typically up to one page in length
• May include unfamiliar elements (e.g. vocabulary, context, topic)
• Documents at this level may contain a paragraph or more of text

Examples:

• Forms
• Tables
• Simple graphs
• Street maps
• Simple flow charts
• Floor plans

ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – A2.2

Competency B: Communicate Ideas and Information
Task Group B3: Complete and create documents
Level: 2
At this level, learners: Use layout to determine where to make entries in simple documents

Performance Descriptors

The learner:

• May draw on additional simple sources, such as a list

To complete documents, the learner:

• Uses layout to determine where to make entries
• Begins to make some inferences to decide what information is needed, where and how to enter the information
• Makes entries using a limited range of vocabulary
• Follows instructions on documents

To create documents, the learner:

• Follows conventions to display information in simple documents (e.g. use of font, colour, shading, bulleted lists)
• Sorts entries into categories
• Displays one or two categories of information organized according to content to be presented
• Identifies parts of documents using titles, row and column headings, and labels

Task Indicators

• Scope of task is clearly defined
• Involves one document up to two pages in length
• Has a simple format
• Requires multiple entries
• May contain entry fields that are not clearly labeled
• May include unfamiliar elements (e.g. vocabulary, context, topic)
• Documents at this level may require entering a paragraph or more of text

Examples:

• Forms
• Tables
• Hand-drawn maps
• Floor plans

ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – B3.2

Competency C: Understand and Use Numbers
Task Group C1: Manage money
Level: 2
At this level, learners: Make low-level inferences to calculate costs and expenses that may include rates such as taxes and discounts

Performance Descriptors

The learner:

• Calculates using numbers expressed as whole numbers, fractions, decimals, percentages, and integers
• Calculates percentages
• Interprets and applies rates (e.g. $/kg, $/l)
• Chooses and performs required operation(s); may make inferences to identify required operation(s)
• Selects appropriate steps to reach solutions
• Represents costs and rates using monetary symbols, decimals, and percentages
• Makes simple estimates
• Interprets, represents, and converts amounts using whole numbers, decimals, percentages, ratios, and simple, common fractions (e.g. ½, ¼)
• Uses strategies to check accuracy (e.g. estimating, using a calculator, repeating a calculation, using the reverse operation)

Task Descriptors

• Scope of task is clearly defined
• May include unfamiliar elements (e.g. context, content)
• Requires the use of rates, or requires two or more operations, where operations are easily inferred
• Requires up to a few steps to complete
• May be completed in more than one way
• May involve one document, such as a table
• May require converting between whole numbers, fractions, decimals, ratios, and percentages

ESKARGO:
Embedded Skills, Knowledge and Attitudes Reference Guide for Ontario – C1.2